Course and Event Cancellation & Refund Policy*
The following conditions apply to all courses and events paid in advance only. Therefore they do not apply to events paid on the night. Your full acceptance of these conditions is implied when making a booking with Marilyn Whall.
General Conditions. Cancelling a course or an event close to commencement date affects all participants, including those on a reserve list who do not have the chance to attend. There are many associated costs in hosting an event not limited to: venue hire, catering, financial charges and transportation.
The following terms apply.
1.1 Fees / Payment.
All refunds, or changes to your booking, will be subject to an administrative fee of 20% of the course or event fee plus bank charges. Specific charges will vary depending on the bank transaction, credit card used or PayPal fee.
1.2 Cancellations No refund can be given to cancellations made within two weeks of the course or event ticket commencement date. A full refund minus bank or transaction fees and an administrative charge of 20% of the course or event fee will be given to cancellations outside of two weeks of the course or event commencement date. In extenuating circumstances, a full refund can be considered by sending an email to firstname.lastname@example.org
1.3 In very exceptional circumstances, a course may be required to be cancelled. In this event a full refund will be provided.
1.4 Refund applications must be made in writing and submitted to email@example.com clearly stating the course or event dates, location and reason prior to a refund being issued.
1.5 Applicable events.
As stated earlier, this cancellation and refund policy applies only to courses and events paid in advance and that are managed by Marilyn Whall.
1.6 All readings with Marilyn Whall are confirmed after payment is made. No refunds are possible unless at least 48hrs notice is given in writing to firstname.lastname@example.org and it has been confirmed. Refunds will be minus bank or transaction fees and an administrative charge of 20%. Appointments can be changed by sending an email to email@example.com with at least 24 hours notice.
1.7 Disclaimer All refunds and cancellation fees will be administered at the sole discretion of Marilyn Whall management.